To Our Family of Patients at Alok Arora DMD,
We would like to take this opportunity to thank our family of patients for the continued support, understanding and patience. We hope you and your family have remained healthy and safe over the last 2 months. If you have been affected by COVID-19 through illness, isolation, or economic impact, please know that we are thinking of you and are here for you as we begin to resume normal dental care. Most importantly, please know that WE HAVE DEARLY MISSED YOU! We are so excited to see you again. This message is long in its entirety but I would request you to read it fully and ask us any questions you may have.
As communities are phased into normal activity, this is a perfect time to provide our patients information about some important changes in the way we will operate to continue to provide you the best oral health care possible with an uncompromised dedication to patient and team member safety. We have been closely monitoring all of the emerging science related to the COVID-19 virus. What we know is that the usual sterilization and surface disinfection protocols that we have always had in place are 100% effective in killing the virus. The products and technologies we’ve always used to clean instruments and working surfaces are designed to kill pathogens that are far more difficult to destroy than COVID-19. That said, with the unique nature of certain dental procedures and instrumentation that produce aerosol, the challenge presented is to not only to kill the virus that may land on surfaces (easy to do) but to capture any aerosol that may carry any pathogen (not just COVID-19).
Our mission is to provide the safest treatment environment possible for our patients. We will have measures in place to make our offices as safe as staying in your own home. We shall be strongly adhering to ADA, CDC and OSHA mandated frameworks.